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Startup Founder Lessons: Greg Gianforte On Bootstrapping

  • Thomas Oppong
  • May 25, 2011
  • 2 minute read

Greg Gianforte, is the Chief Executive Officer and Founder of RightNow Technologies Inc. According to Greg Gianforte the single best way to launch a business is to “Bootstrap it.” RightNow CX delivers customer experience management solutions that create the best experience for your customers. .

# In its bootstrapping past, RightNow was housed first in Gianforte’s home, then in a windowless room in the back of a real estate agency, and later in a former elementary school.
# Bootstrapping is both bigger and simpler than saving a dime whenever you can.
# Lack of money, employees, equipment — even lack of product — is actually a huge advantage, because it forces the bootstrapper to concentrate on selling to bring cash into the business.
# For the bootstrapper, business is all about just two things: making product and selling product.
# Bootstrapping clears away the clutter and makes you focus single-mindedly on the customer, which is what any smart entrepreneur needs to do anyway.
# A lot of entrepreneurs think they need money … when they actually haven’t figured out the business equation
# Use sales as a method of market research. It allows you to determine very quickly, without much money, if you have a viable business idea.
# Gianforte began charging for RightNow software within three months of its release. He set the price point deliberately low — offering customers a two-year license instead of a perpetual one — to jump-start his sales.
# Every business needs sales. But a bootstrapper has to be single-mindedly obsessed with sales.
# Sales is really the most noble part of the business because it’s the part that brings the solution together with the customer’s need.
# Building a product presents another problem for a bootstrapper.
# Bootstrapping may be the best way to start a company, but is it the best way to continue to build one? Not always, says Gianforte
Via Inc.com

Thomas Oppong

Founder at Alltopstartups and author of Working in The Gig Economy. His work has been featured at Forbes, Business Insider, Entrepreneur, and Inc. Magazine.

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