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What Skills Should Employees Have?

  • Thomas Oppong
  • Mar 17, 2020
  • 3 minute read

You want to make sure you have the best employees for your business. Whether you’re just setting up a start-up or you’re at an established firm, making sure you have the right team around you will help to ensure your company’s future success. That will, inevitably, mean having people with a range of skills that can be best used in their respective roles.

That said, what skills should you make sure your employees have? If you want your business to take the next step, it’s useful to have an overview of the most valuable skills to look for in employees to ensure future growth. These are some of the top skills your employees should have: bear them in mind when you next make an addition to your personnel.

Communication

Communication plays an important role in your company. When someone first joins your organization, the primary skill that’s they’re expected to demonstrate will be communication. When it comes to verbal communication, there are few roles that don’t require you to interact with other people in the brand. However, for most roles, it will be important to communicate with groups such as customers, vendors, and colleagues and to express thoughts confidently and clearly.

An employee should also be able to write emails and letters, prepare reports, meeting minutes, and, if required, policies. All written communication should be done in a way that’s clear and well structured, that is diplomatic and respectful to colleagues and customers.

Industry Awareness

It’s important that an employee can understand the trends in your industry. Before joining your company, check that your potential hire is aware of the intricacies of your industry in general, then be specific about your brand.

If the candidates have done their homework, that will lead to better job satisfaction for them once they join: studies show that more than a third of employees who join a brand are dissatisfied because they haven’t researched correctly. If you want to check someone’s experience, you could use background check API integration to screen candidates, including employment verification, social security trace, and applicant onboarding, among others.

Ambition

Ambitious employees will go the extra mile to achieve company goals or move up the ladder. They have high expectations for themselves and will avoid doing anything other than their best. They yearn to progress their career further.

Being ambitious also means having creative ideas, being open, and having a go-getter attitude, which will undoubtedly benefit your brand. However, such employees should have a good amount of emotional intelligence, too, so they don’t alienate colleagues as they head toward their goals.

Reliability

Following instructions show that an employee takes their job tasks seriously and can take on additional responsibilities, too. Being reliable also means turning up to work on time, telling the correct people when they can’t, and being able to meet deadlines. Someone who is dependable is more likely to stay on your payroll.

Positivity

People don’t usually like to be around those who are negative, pessimistic, or unhappy. Therefore, an employer will want someone who can be optimistic, whatever the situation. No matter how menial or tedious a task maybe, someone who is positive will carry out their responsibilities efficiently and happily.

If problems do arise, you will want to be made aware of them so that you can work toward a resolution. So, as an employer, you will want someone who can recognize an issue and can suggest a solution, as well as devising and executing it. These employees will become more valuable to you as they demonstrate their problem-solving abilities and positivity. 

Teamwork

Nearly three-quarters of employers rate teamwork and collaboration as very important, according to one survey. Each hire should be confident and work effectively when in a group. They don’t need to work in a team all the time, but it is paramount that when selecting the correct person for your role, you choose someone who can collaborate with others.

Learning

Those people who are life-long learners will want to acquire new skills, not just for the role they have at the moment, but for future ones too. One study showed 63% of workers have taken a course or had training to improve their expertise and skills. Search for candidates who have several certificates or degrees when reviewing resumes for your next hire.

If you bear in mind even some of these skills when looking for candidates, you’ll be better placed to find the perfect person for your company. Your brand will benefit from this work now and in the future as your company grows. 

Thomas Oppong

Founder at Alltopstartups and author of Working in The Gig Economy. His work has been featured at Forbes, Business Insider, Entrepreneur, and Inc. Magazine.

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